Getting to Grandfather Mountain
How to Connect with Your Customers Through Your Website.
I mentioned the other day the difficulties of connecting with your customers on the web. The problem is, really, that you need to start a … more
Contents tagged with Customer Service
Abracadabra! Bibbity Bobbity Boo! Words really are magic!
(And if you put your name on it, YOU are ultimately responsible for the results)
This is a follow up to my post last week. To recap, a third-party calling on behalf of my insurance company asked … more
Seriously, Housewife?
So, a little while ago, I got a call from a firm doing a policy audit for my auto insurance. Now, don’t get me wrong, I LOVE my insurance company, but this is one of those times when the fell … more